SESSION BLACK CARD
Your studio has you.
Help with your member card, partner benefits and the Black Card app.
Contact Black Card supportSign in
Use the email connected to your qualifying SESSION annual membership. We send a six-digit, short-lived code to that address. Check spam or junk mail, use the newest code, and request a new code if it has expired. If your access is missing, contact support with your name, studio and membership email. Never send us your sign-in code.
Explore your benefits
Open Perks and select a market to discover participating partners. Read each offer’s dates, exclusions and redemption instructions before visiting. Show your Black Card when the partner asks. Sample preview accounts and sample offers are fictional and cannot be redeemed.
Apple Wallet and notifications
Add your card from the app’s card screen. Internet access is needed for current eligibility and pass updates. You can manage notifications in iOS Settings → Notifications → SESSION. Removing a saved pass is done in Apple Wallet. If you need help, tell us your app version, iOS version and what happened; please avoid sending a screenshot of your full member card.
Delete an account
In the app, open Account → Delete Black Card account and confirm. This removes the Black Card account and ends its app access. If you cannot sign in, email support to request deletion; we may need to verify ownership. Deleting the app from your phone alone does not delete the account.
Black Card account deletion does not cancel your SESSION studio membership, booked classes or payments. Contact your studio for those changes. See our privacy policy for data retention and deletion details.
Studio membership, classes and billing
For bookings, membership changes or billing, contact your SESSION studio through sessionpilates.com. The Black Card app provides membership benefits; it does not sell memberships or process payments.